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Service:
(9/10). Our
customers contribute reports that are consistently filled with moans of
pleasure when it comes to service at Adam &
Eve. This
indicates that problems are quickly rectified and handled in a courteous
manner. If there is an error on the website, if information about an item is
incorrect, or if an order is shipped incorrectly, Adam &
Eve customer
service representatives are well trained to solve problems, without causing
any more. In addition, there is a link to customer service, both phone
and email, at the top of every Adam & Eve page. And for private
individuals, shipping discretely is an extremely high priority, please check
the website for all the details.
Value:
(8/10). At Adam &
Eve, value depends on two simple factors: the quality
of an item, and its price. In this category, Adam & Eve has earned a
very solid score. No matter what you are in search of, from condoms to the
most sophisticated ceiling harness, you can count on Adam & Eve to have
it all in stock, twenty-four hours a day, and in your excited hands ASAP.
Being assured of finding your desired item, and knowing you are getting a
deal on it further increases the value of Adam &
Eve. The quality of the
items you receive is high, while prices are kept low.
Shipping:
(10/10). While most comparison websites ignore shipping, we feel that it is
one of the most important components when it comes to deciding which online
store deserves your business. We understand that shipping adult products is
especially sensitive. We are extremely happy to report that Adam & Eve
earns the highest possible marks in this category. They ship items
discreetly, the boxes are plain, and no hint of their contents or store of
origin is given on the box. They even bill your credit card discreetly! This
category also takes into account that Adam & Eve items arrive on time,
in good condition, and correctly fulfilled. Shop with confidence.
Site
Quality: (9/10). Our score indicates that shopping online at Adam & Eve
is a pleasant and efficient experience, not something that can be said for
most online vendors. The site is easy to navigate, and simple and
uncluttered, meaning you are not bombarded with irrelevant information. We
also think the styling of the site is fantastic and in keeping with the Adam
& Eve aesthetic. Which, honestly, is pretty hot. Checking-out is simple
and self-explanatory. This is a first class online store utilizing the
latest technology. They offer thousands of items, yet finding what you want
is amazingly easy and enjoyable.
Overall
Quality: (9/10). This category is less easy to define, and is meant to
capture the intangibles that the other categories do not reflect. It's
more subjective, allowing our users to make a decision on the overall
feeling of the entire Adam & Eve experience. One aspect that gives
Adam
& Eve a high overall score is their unparalleled Triple Guarantee: If
you are not happy with your items out of the box, return them for a full
refund with no questions asked. If after 90 days, you are not satisfied, you
can return items for a refund, alternate items, or replacements. You can
return a defective or malfunctioning item anytime. A nine here indicates
that at Adam &
Eve, your shopping experience will be satisfying,
hopefully over and over again and all night long. Finding the right item,
for yourself or as a gift, is pleasant and efficient. It also indicates that
should any problems arise, customers are happy with the response of the
customer service representatives, and the return policies are clear and
extraordinarily generous. You know you want to, so you might as well get
shopping.
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